Stanton

Office: 713.699.5000
Houston, Texas 77018

Active Members of

Greater Houston Builders
Association
&

Dear Tim:

I wanted to drop you a note and thank you again for the work you did on my house. I cannot tell you how pleased I am with the project. The Hardi-Plank looks great and the paint and color are spectacular. I smile at my house every time I come home and see it. I also wanted to tell you that my electric bills this summer have decreased by 15%. I think it is due to replacing all the wood siding with Hardi-Plank and by installing Tyvek house wrap. In addition, the roof and window leaks you fixed stood up completely to the significant recent rains. I don't have to worry about those leaks anymore! I also wanted to thank you for the completely professional interior work you did.

Everyone worries about the details. You made sure the work was finished not only to my satisfaction, but to yours. I am not sure whose standards were higher! But I know that there is no detail with which I am not happy. There is no question that you will be the one to remodel my kitchen and bath next. I am also hoping you will be able to do a significant addition to my house when the time comes.

Best wishes and thanks again.

Michele Stanton

Monitoring your project

Set ground rules for the workers who will be in your home, to include: work hours, material storage, clean-up, entrances & bathrooms to be used, etc.

Discuss any changes you'd like made only with your contractor.

Before agreeing to any change, ask:
How much will this cost?
Will this change effect anything else?

Mistakes happen - stay calm & maintain the attitude that problems can be worked out.

Be open to alternatives - In remodeling unforeseen circumstances often require compromise.

Keep your job moving:
Provide all products in a timely way
Be available to answer questions
Be decisive

Towards the end of the job, create a Punch List of items that need to be finished to make the job complete. Review this list with your contractor.